Professional Communication - 1467 Words

Contents Page * Introduction 1 * Basic Communication 1 * Classification of Communication 1 * Objectives and purposes of Communications 1 * Scope of Communication in any functional Organization 2 * Different mediums of Communication 2 * Modes of Communication 2 * Barriers to Communication 3 * Principles of Effective Communication 3 * Business Correspondence Letters 3 * Enquiries, Quotations, Complaints and Redressal 3 * Sales Promotion Letters 3 * Report Writing and Research Reports 4 * Conclusion 5 * References 6 1) Introduction Communication brings about unity and purpose, interests†¦show more content†¦If ideas between managers and workers are shared often I strongly believe the entire atmosphere would be more understanding. Managers need good communication skills mainly because they are the example setters. If you bring good motivation it will show when employees carry out their duties ensuring effective information across the organization. To me a manager needs to make decisions fairly, act rationally also gaining relevant information to overcome any obstacles. Shortcomings and problems should be solved using a strong feedback system. Managers need to be able to maintain proper relationships with internal and external parts of the organization. 2.4) Different mediums of Communication Television, Radio, Newspapers, Magazines, Notice Boards, Bill Boards, Film, Internet and pamphlets are types of electronic and written mediums of communication. Any medium we use to communicate should be affordable, not time consuming but effective by making sure it’s understandable and straight to the point. The mediums have to be accurate with reliable information. Vertically, horizontally and diagonally are very effective forms of communication. Every medium influence the receiver’s perceptions of the sender’s intention. 2.5) Modes of Communication To me all modes are unlimited and are quite reliable. For my organization I would use the fastest most efficient and effective modes to get the done. For packagesShow MoreRelatedProfessional Communication Techniques773 Words   |  4 Pages. Professional Communication Techniques Erika Mohr ITT Technical Institute I define professional communication as the way people interact and communicate with each other using professional mannerisms. There are three settings in which we should apply professional communication and at different levels. Academically, we should use professional communication by listening and being respectful to our mentors. We should address our teachers in a polite manner and take them seriously so that weRead MoreProfessional Roles And Communication : Why Is Healthcare Provided By A Team Of Different Professionals973 Words   |  4 PagesProfessional Roles and Communication: Why is healthcare provided by a team of different professionals? How do we achieve this? Healthcare environments are becoming more complex and demanding, therefore an initiative of a team of different health professionals approach is being undertaken to provide healthcare. A team is defined as â€Å"a small group of interdependent people who collectively have the expertise, knowledge and skills needed for a task or ongoing work.†(Keller, Eggenberger, Belkowitz, SarsekeyevaRead MoreProfessional Leadership And Communications For Healthcare Essay818 Words   |  4 Pages Evolution of Me Professional leadership and communications for healthcare has been an eye-opening course. My learning report used many words that caused bio-reactions that were unexpected. As we followed through the conversation meter and the laws of communication I become more in tune that I lack high value communications. This class has brought forward an awareness of my shortcomings, but has given me the skills to improve. During the working style assessment. I was found to be effortlessRead MoreAbsolute Importance Of Professional Communication1039 Words   |  5 PagesThe Absolute Importance of Professional Communication Have you ever wondered why your English teachers constantly drilled the seemingly unimportant skills of grammar into your head day after day? The answer is much simpler than you may think: they are trying to prepare you for future success in life. Proper writing is an absolute necessity for securing a job. In today’s world, comprehensive writing and language are skills students need to understand. Jeffery Selingo, author of There is Life AfterRead MoreCommunication Is Important For A Health Care Professionals1502 Words   |  7 Pageseffective communication is very important for a health care professional and service user to interaction with each other successful and also between the health care professionals. according to Weiss Tappen (2014),P98 Communication is considered to be a core competency in promoting inter-professional collaborative practice. This assignment will identify and discuss the differences within the inter-professional and collaborative working strategies, which can help health care professionals overcomeRead MoreEssay on Personal and Professional Healthcare Communication1456 Words   |  6 Pagesï » ¿ Personal and Professional Health Care Communication Dorcas Gray HCS/350 October 14, 2013 Tracy D. Andrews Personal and Professional Health Care Communication Communication is a skill learned and developed overtime and is used to convey various information, express emotions, and desires. In the health field, it not only important to have a continual line of communication but also one that is effective. According to Brashers and Babrow (1996) â€Å"Communication in health and illness constitutesRead MoreCommunication in Professional Nursing Essay1873 Words   |  8 PagesCommunication and interpersonal skills are closely related in the nurse-to-client professional relationship. There are several different types of communication in professional nursing. They are written communication, verbal communication and nonverbal communication. (Craven Hirnle, 2009). In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the healthRead MoreEssay on Professional Communication For Nurses3586 Words   |  15 PagesIntroduction. Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995). In nursing practice, communication is essential, and good communication skillsRead MoreCommunication And Professional Relationships With Children2816 Words   |  12 PagesCommunication and professional relationships with children, young people and adults Why effective communication is important in building positive relationships Good communication is central to working with children. 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Assignment on Motivation and Appreach to Learning Free Essays

string(93) " which explains that the learning comes to the maximum level when the senses are stimulated\."   In this essay I would like to discuss the factors that motivated me to do my masters in marketing and also why I choose Bangor University. Since childhood, various aspects of the business world intrigued me but the most intriguing of them all is marketing. Here, the primary reason for which I wanted to pursue MBA in marketing from Bangor University; I firmly believe that I will be benefiting in my professional as well as my personal life. We will write a custom essay sample on Assignment on Motivation and Appreach to Learning or any similar topic only for you Order Now I am keenly interested in enhancing my knowledge further beyond my home country, thus I found Bangor Business School is an excellent place to hone my professional skills and thereby have a bright future.I firmly believe in motivation and Maslow’s Hierarchy Theory motivated me a lot to take my masters. My approach to learning is same as that of the Sensor Stimulation Theory (Laird, 1985). Larid suggested that majority of the learning is done by observing, which is almost 75% and I agree with him. The issues that anticipate in a group work can be of many reasons; I personally faced many group work problems for the last two years when I was working at Bharat Petroleum Corporation Limited (BPCL), India.The problems which I faced while working at BPCL in group work are lack of discussion about the project work and personal ego problems with the team members. Rectification could be done when all the group members meet often and discuss their respective problems or a strong decision from the management side will also works for the problems faced in groups. What motivated me to study my Master’s degree at Bangor According to Meahr amp; Mwyer (1997) â€Å"Motivation is a theoretical construct used to explain the initiation, direction, intensity, persistence, and quality of behaviour, especially goal-directed behaviour†.The theory that motivated me to study my masters is Maslow’s Hierarchy of Needs Theory (Abraham Maslow, 1943). The theory is basically a classical definition about the human motivation. Maslow Theory is explained on the basis of five needs of a human being. The basic five needs are as follows, 1. Physiological needs. 2. Safety needs. 3. Social needs. 4. Esteem needs. 5. Self-actualization needs. Physiological needs can be defined as the basic needs such as air, food, water, clothing and shelter or it can be defined as the basic requirements of a human being, without the basic needs none can survive in the universe.Emotional, physical and environmental safety comes under the safety needs. In detail the safety needs can be of security from jobs, family, health etc. Being a mortal soul the support from the life partner, parents, peers etc. is pertinent and this known as social need for a human being. It may also include the care and affection also. One can achieve his/her goals in life only with the support from family and friends. Internal and external esteem needs are the principal needs for any human being. Internal esteem needs means the need that is developed inside the person, which could be self-respect, confidence, freedom etc.Some people are highly confident about the path where they are traveling and they will be certainly achieving their goals without any obstacles. External esteem needs comprises of power, status etc. People in the society are highly conscious about the status and the power that they are holding in the society and this motivates them to achieve their goals. Finally comes the self-actualization needs, self-actualization can be defined as the desire for self-fulfilment. Self-actualization means the strong desire to achieve our goals by measuring our capabilities. It also helps to gain more knowledge and make the life more creative. When we grow psychologically the opportunities also grow continuously. The last factor of Maslow’s theory that is self-actualization influenced me a lot, from my school level itself I was very much interested in the business sector and I came to this field. After reading this theory during my graduation days my intention to take the masters increased. I can hopefully say that this theory motivated me a lot to take my masters. After my graduation in Mechanical Engineering I had been working in Bharat Petroleum Corporation Limited, India.At that time my mind always thinking about the masters and I started checking for good universities and I found Bangor would be the best choice for me to take the masters and to achieve my goal. When I was going through the university website many things attracted and it found to be interesting as well. The main thing is it is one of the oldest and famous institutions in UK. It had an overall experience of more than 120 years in teaching with the international students and when I looked the ranking chart I found Bangor University is having a good rank. Many of my friends told me Bangor Business School is the best choice to take your masters.The other important thing about this place is the cost of living; it is very low when we are comparing with other universities and cities. The university is having a wide range of library and IT resources. Bangor is also having a strong research wing and I like to do my research in marketing sector here itself. Bangor is also having a good job zone which will help the students to get their part time job easily. Many career workshops are conducted by the university, by this we will be getting assistance in making a curriculum vitae, how to attend an aptitude test and competency about interviews.More over Bangor is having a beautiful geographical structure and the city is quiet and free from the noise pollution. All these factors made me to take my masters in marketing from Bangor. MY APPROACH TO LEARNING. Learning can be defined as the permanent change in one’s behaviour or potential from a direct or indirect experience. My approach to learning is almost like the Traditional sensory stimulation theory (Larid, 1985) which explains that the learning comes to the maximum level when the senses are stimulated. You read "Assignment on Motivation and Appreach to Learning" in category "Papers" Larid’s theory mainly focus on the five basic sensory motion of a human being, which tells us that in majority of the adults which is about 75% learning is through seeing. Hearing comes next with only 13%, and the rest three senses such as touch smell and taste comprises only 12%. If a person is having a good multiple senses, he can be a good learner. According to Burn’s â€Å"The concepts of individuals have different needs and concerns at different times, and that they have subjective interpretations in different contexts†. From my personal experience I can site out that Larid’s theory is a very good approach to learning.I had done my graduation in mechanical engineering and at that time we had to study a lot about the working of big machineries like lathe, grinding machine, universal testing machine etc. At the time of lecture in class about the working principle of machines I was not fully digested about the working, but when I go to the lab and see th e working of these machines I was fully convinced about the working. This is the same case when we are studying about the working principle of automobile engines. From my childhood I prefer to see objects rather than hearing about it.I had some other approaches also towards my learning which is known as approach for accelerated learning. It consists of four main objectives, they are 1. Target 2. Plan. 3. Track progress. 4. Do it for life. (Source: – accelerated learning et. al) The first thing that should be in one’s mind when he/she starts their learning is goal and objectives which can be called as target. Making the target is the first step towards our goal, from this moment one can set their direction towards their goal. Target can be divided into three factors. The first factor is one should find and analyse the reason why he/she set this goal.The second element is one had to explore their goal, which means one must have a good idea about the goal and also about the life after achieving the goal. The third factor is one must have clear cut knowledge about the objectives which he/she had to complete on the way to goal. Planning has a great importance in learning. After setting the goal one must prepare a course map, in this they had to plan their study time, time for doing their assignment, reading articles also time for entertainment. If there is no entertainment a person can be narrow minded. For all this a good planning must be there. Usually from my childhood itself I had a good planning about my studies and this helped me a lot to reach my goal and that helped me more when I was working in construction field. In construction field planning has a great value and there we had to plan the work for the coming two or three weeks in advance. If one’s planning fails company had to suffer a lot. After planning about the studies he/she should fall in line with the studies. During this procedure one can pause occasionally and check whether they are moving in right track or not. If he/she is going in the wrong direction of their target they had to recheck heir planning and the correct it. I usually follow this way on my studies because by this I can calculate how far my target is and how much distance I had cover on my way to the target. The final factor is ‘Do it for life’, means after reaching the goal one must make some time to enjoy what they had achieved. So when one is using their knowledge, then they can reinforce their self-image which will give them a great sense of satisfaction. ISSUES IN A GROUP WORK. While working with an individual or a group of people, one’s attitudes and behaviour changes which is termed as social influence.When we are working in a group many problems can come into play. It will affect the smooth working of an organisation. So when we are starting a group work we must be aware of the issues that can arise in a group and we must be ready to solve the issues. The issues in a group work can be as follows 1. Problems due to poor planning. 2. Less control on the process. 3. No new ideas or information on discussion. 4. Lack of discussion about the ideas. 5. Unable to complete the task on time. 6. Poor participation by the group members. 7. Frustration between the members in the group. 8. Playing a domination role by a team member. 9.Being of the target. 10. Communication problem. (Source: – Berk and Lintem et. al) Planning plays a pivotal role in a group work while doing a project. If one is not having a proper planning then he/she will not able to run the project smoothly. When I was working in a mechanical firm we gave more importance to planning department because there we are using heavy cranes for the erection of equipment for a high fare and if the planning fails everything is gone. So when we are starting anything we must plan it very well. Not at all for job, when one is doing a group assignment during their studies also a good planning must be there.When one is doing a group assignment a person must be there to principal the team and lead the group members in the right direction. Otherwise every group members will be in confusion about the proceedings and this may cause many problems. If the group members are having no new ideas or information about the work they are doing, then they will not be able to complete the task in time in a good manner. One should be well aware about the topic that he/she is doing. The important factor in a group work is the discussion. The team leader must call a group meeting and discuss about present position of the work, how they can proceed, new ideas etc.If there is no discussion going on about the strategies, then the team members will be performing accordingly to their wish and later it becomes very difficult to complete the task in a good fashion. Only from a balanced discussion new ideas will be emerged. Time management is one of the critical factors in a group work. There must be a time table and the group should monitor it. If there is no prioritized time schedule for a task and at the last moment the group had to scramble to finish the task and eventually fails to meet the expectations.In some cases some of the group members did not participate in discussion and they will remain quiet and just hear the discussion only. As a result the other the team members had to work a lot to compensate for this and it effects the smooth functioning of the group. Frustration among team members is a quite normal problem occurring in a group work. In a group, if he/she thinks that their ideas are not giving any importance or preference by the other group members and as a result they will be getting frustrated and because of this a lot of problems may arise.At the time of discussion when one or two dominates the session other team members may think that their ideas are not giving any priority and it may affect the team outcomes. Being of the task means, after getting the task the team members will not take it seriously and they waste time on playing or gossiping. At the last moment only they will be aware about the task and fails to finish it before the deadline. This is usually seen in many of the group works. Proper communication among group members is a very important factor in a group work. If there is no communication between the team members they can’t produce a good output.This is one of the main problems that I had faced when I was working in BPCL, India. How one can overcome the above sited problems in a group is discussed below. STRATEGIES FOR SOLVING GROUP PROBLEMS. For solving the problems in a group work there are many approaches, it mainly depends on the problems nature and the person who had involved in that problem. Usually rational approach is use to solve the problems. Rational approach means analyse the problem, check for alternatives, evaluate every alternative, select one, apply it and check whether the problem is rectified or not.Enough time must be given to the group members to introduce themselves such as their name, identity etc. A brainstorming section should be conducted to develop an idea about the group project. In that section select one person as a team leader and decide the date and time for the next meeting and start to work on the task. This will help to complete the task in a better manner. This will help to rectify the problem which causes due to slow start and poor planning. In the brainstorming section every team members must be there and each one had to contribute their own ideas.After generating the few ideas evaluate it and try for further. If these approaches are not working they can approach the tutor for guidance. List out the ideas which are proposed in the discussion and they must be sure that all the ideas had been tested. Encourage the team members to get some offensive suggestions sometimes it may help to create new ideas. For resolving the problems related to the time management, timelines must be established in which all the group members must agree on that. For every meeting the team member must come with a progress report on what they had been doing after the last meeting.The team members must help each other for the completion of task, for example a person is not able to do his work due to some illness or some other reason. One of the other problems in a group will be lack of participation by members. For this the team had to found out why he /she is quiet and not active. Make a chat with that person in the presence of a non-participating member to recognize the reason for the absence of involvement and the one who had talked must try to solve it. I had a similar experience when I was working in BPCL, India. We handled the situation in the same manner and the reason for that guy was some family problem.Next we can check out how one can solve the frustration between members. Every member must respect the ideas of others and this doesn’t mean that one had support the other people’s idea blindly. They can evaluate and provide productive comments about the idea. When one had to disagree with one’s idea do it graciously and the team members must bear in mind that they had to go for negotiation and comprise while working in a group. In some group work issues may anticipate when one or two members dominate in the discussion and to resolve this, team leader must take care of it. Every team member must be given chance to explicate their ideas. So when a person is exceeding the time limit one can tell politely that your time limit is over and let us now hear what others had had to say and it will be useful for you also. For solving the communication problem first of all one had find out what are the issues that effect a group work because of poor communication. Then check out for which task it is mainly effecting. For example, if there is a misunderstanding between the team members one had to take steps to solve this by giving a clear idea about the task and clarify their doubts. CONCLUSION. No can survive in today’s world without learning.I can hopefully say that self-actualization need in Maslow’s Hierarchy of Needs Theory motivated me a lot to take my masters in marketing. Why I choose Bangor University for my masters is that Bangor is maintaining a good rank in the top universities rank list in UK and the cost of living is also very cheap when compared with other cities in United Kingdom. My approach to learning is almost comparable to Larid’s Traditional sensory stimulation theory and the four factors that bear on mind while studying is target, plan, track progress and do it for life. Group work will help an individual to hone their capabilities. How to cite Assignment on Motivation and Appreach to Learning, Papers

Conflict Resolution In Organization Samples †MyAssignmenthelp.com

Question: Discuss about the Conflict Resolution In Organization. Answer: The different conflict resolution in the different organizations helps in the understanding and the mitigation of the different issues that present themselves in the different organizations of New Zealand. The unitarist and the pluralist framework are the two frameworks of the organizational structure in the different companies in New Zealand (Johnstone Wilkinson, 2017). The different perspectives of the various legislations in New Zealand focusing on the different perspectives of the employee relation conflict in the country. The different aspect of the employee conflicts in the organization relating to the work life scenario of New Zealand. The different scenarios affecting the workplace conflicts in the county is due to the different scenarios faced by the different employees in the organization. The employment act of 1991 takes the focus away from the collective system of representation in the organizations in the different contexts of the bargaining power of the different employees of in the different unions of the country (Kelsey, J. 2015). One of the major issues seen in the different organization is the acceptance of the pluralist services in the different aspects of the society. The different pluralist theories take into account the different aspects of the organizational and the employee relation between the different groups and the organization should be kept a tab on making it difficult for the organization to make sure that the different employees in the organization will have an opinion and s ay in the matters of their choice making the communication easy between the different groups and the organization (Lamare, et al., 2015). Basically this legislation gave some power to the organization to have a power of opinion among the different employees in the organization. The different aspects of the pluralistic perspective is mitigated by the legislation giving the different organizations a say in the matters of their importance. In the employment contract act of 1991 the unitary framework or the framework which treated employee as the individual entity in the work related scenario in the country was encourages. The labor unions existed but the different contracts in the organization were forged between the employers and the employee leaving the different labor unions with little power to be exercised over the different decision making procedures and the contractual terms between the employers and the employees. The 1991 Employment contract act greatly affected the different aspects of the contract agreement between the two parties (Freedland, et al., 2016). The law based on the pluralist frame work gave much importance to the individual and the contractual benefit during the terms were greatly affected by pluralistic perspectives. The situations were taken to the court in case they cannot be solved by the people of the different cases in the society. In 2000, after the election of the new government, the Employment Relations Act (ERA) indeed elevated intervention to determine modern question. Under the ERA, a business and worker or association must manage each other in accordance with some basic honesty and not successfully delude each other. The Act set up free intervention administrations for businesses and workers. On the off chance that no understanding could be come to, or in the event that one side declined to go to a hearing, the Employment Relations Authority which took over the control from the Employment Tribunal could help in settling the case. Given the chance that either side disagreed with the courts decision, they could go to the Employment Court, which will hear the case and give a number of different opinions before coming to an official conclusion. Union enrollment stayed intentional, so singular specialists could in any case arrange their own particular terms of business. Nonetheless, aggregate bartering by ass ociations was supported. An aggregate understanding is an agreement between a business and an association. An individual association part could put in their own terms in the agreement before the final agreement is made between the employer and employee (Morris, 2015). Under the ERA laborers could legitimately go on a strike while their association would arrange an understanding of the employee satisfaction or the threats and risk they face at work. Workers in public administrations services, like the supply of power, fuel and water, or crisis administrations, are required to inform their manager beforehand about an arranged strike. Therefore, it is seen that the different scenarios thus presented in the essay show that the New Zealand Government gave unitarist perspective more value in time that the pluralist perspective. The different legislation in time can be shown to prove the fact that it was become increasingly easy for the law to solve problems presented in groups. References Freedland, M., Bogg, A., Cabrelli, D., Collins, H., Countouris, N., Davies, A. C. L., ... Prassl, J. (Eds.). (2016).The contract of employment. Oxford University Press. Johnstone, S., Wilkinson, A. (2017). The Potential of Labour Management Partnership: A Longitudinal Case Analysis.British Journal of Management. Kelsey, J. (2015).The New Zealand experiment: A world model for structural adjustment?. Bridget Williams Books. Lamare, J. R., Lamm, F., McDonnell, N., White, H. (2015). Independent, dependent, and employee: contractors and New Zealands Pike River Coal Mine disaster.Journal of industrial relations,57(1), 72-93. Morris, G. (2015). Eclecticism versus Purity: Mediation Styles Used in New Zealand Employment Disputes. Conflict Resolution Quarterly, 33(2), 203-227.